Mentornity Privacy Policy

Introduction

Welcome to Mentornity! We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy sets out how we collect, use, process, and disclose the personal information of our users and website visitors. Our practices are designed to provide a foundation of trust and safety across our services.

Information We Collect

Information You Provide:

Registration and Profile Information: When you sign up for our services, you provide us with your name, email address, job title, company name, and other details related to your professional profile.
Program-specific Information: As administrators add users to the platform, additional information such as demographic data, professional skills, interests, and mentoring goals may be collected depending on the program requirements.

Information We Collect Automatically:

Usage Data: We collect information on how you interact with our services, including pages visited, features used, and time spent on pages.
Technical Data: Information about your device and internet connection, including your IP address, browser type, and operating system.

Information from Third Parties:

Social Media and Marketing Partners: We may receive information about you from third-party platforms that include social media interactions and marketing campaigns.

How We Use Your Information

To Provide and Manage Services: We use your information to operate, maintain, and provide the features and functionality of our services, as well as to communicate important notices and provide support for activities related to the management of your account and the administration of programs.
Personalization: We use your information to personalize your experience, such as matching mentors and mentees based on professional interests and goals.
Research and Development: We analyze usage patterns to improve our services and develop new products.
Compliance and Protection: We may use your information to comply with applicable laws, respond to legal requests, and protect the rights and safety of our users and third parties.

Third-Party Tools and Services

We use various third-party tools and services to support our operations, particularly for form management and marketing activities. Below are the tools we use, along with their privacy policies and terms of service in plain URL format:

Brevo: Manages various customer interactions.
Privacy Policy: https://www.brevo.com/legal/privacypolicy/

Elementor: Used for website design and function.
Privacy Policy: https://elementor.com/about/privacy/
Terms: https://elementor.com/terms/

Make: Automates workflows between apps and services.
Terms and Conditions: https://www.make.com/en/terms-and-conditions
Privacy Notice: https://www.make.com/en/privacy-notice

Amazon SES: Facilitates email sending and receiving.
Data Protection: https://docs.aws.amazon.com/ses/latest/dg/data-protection.html
Our servers in EU.

AWS: Hosts services and data in secure data centers.
Privacy: https://aws.amazon.com/privacy,
Our servers in EU.

Hostinger: Provides web hosting services.
Privacy Policy: https://www.hostinger.com/legal/privacy-policy
Terms of Service: https://www.hostinger.com/legal/universal-terms-of-service-agreement
Our servers in EU.

Capterra: Platform for finding and reviewing software.
Terms of Use: https://www.capterra.com/legal/terms-of-use/
Privacy Policy: https://www.capterra.com/legal/privacy-policy/

GetApp: Assists in software discovery and choices.
Privacy Policy: https://www.getapp.com/privacy_policy/

Sourceforge: Offers tools for software development and review.
Terms of Use: https://slashdotmedia.com/terms-of-use/
Privacy Statement: https://slashdotmedia.com/privacy-statement/

Software Advice: Provides advice and recommendations on software purchases.
Privacy: https://www.softwareadvice.com/legal-page/privacy/
Data Protection Agreement: https://www.softwareadvice.com/legal-page/data-protection-agreement/
General User Terms: https://www.softwareadvice.com/legal-page/general-user-terms/

Zapier: Integrates different applications to enhance functionality.
Privacy: https://zapier.com/privacy Legal: https://zapier.com/legal

Google Analytics: A web analytics service that tracks and reports website traffic.
Terms: https://marketingplatform.google.com/about/analytics/terms/us/
Privacy: https://policies.google.com/privacy?hl=en

Facebook Pixel: An analytics tool that tracks user interactions on a website.
Terms: https://www.facebook.com/legal/terms/business_tools_terms
Privacy: https://www.facebook.com/policy.php

Microsoft Clarity: Provides insights through heatmaps and session recordings.
FAQ: https://learn.microsoft.com/en-us/clarity/faq#privacy
Terms: https://clarity.microsoft.com/terms

Sharing and Disclosure of Information

Service Providers: We share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, information technology, and related infrastructure, customer service, email delivery, and auditing services.
Partners: With your consent, we share information with partners who provide complementary services or that enhance our offerings.
Legal and Compliance: We may disclose your information if required by law, regulation, or other legal subpoena or warrant.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Your Rights

Access and Update: You have the right to access, correct, or update your personal information at any time.
Opt-Out: You can opt-out of marketing communications by using the unsubscribe link within each email.
Deletion: You can request the deletion of your personal information, subject to applicable exceptions.

Security

We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Information

If you have any questions or concerns about our use of your personal information, please contact us at info@mentornity.com.